Retrieves the ticket categories configured for the company, with the custom fields reporters fill in for each one. Use it to resolve the category and customFields ids returned on a ticket. Service providers and external integration settings configured on a category are not returned.
Request
Authorization
Provide your bearer token in the
Authorization
header when making requests to protected resources.
{"data":[{"id":"51eebc99-9c0b-4ef8-bb6d-6bb9bd380501","name":"Facilities","description":"Anything broken in the office","officeId":"a1eebc99-9c0b-4ef8-bb6d-6bb9bd380a11","isActive":true,"customFields":[{"id":"a2eebc99-9c0b-4ef8-bb6d-6bb9bd380a02","label":"What is affected?","type":"shortText","isRequired":true,"options":null}],"createdAt":"2026-01-15T09:30:00.000Z","updatedAt":"2026-06-01T08:00:00.000Z"}]}
