1. Service requests
Public API
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    • Lists ticket categories
  • Service requests
    • Lists company service requests
      GET
    • Lists service categories of an office
      GET
    • Gets a single company service request
      GET
  • Schemas
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    • TicketCategoryCustomFieldResponse
    • TicketCategoryResponse
    • EnvelopedTicketCategoryResponse
    • RequestedItemResponse
    • RequestedCategoryResponse
    • VisitTypeReferenceResponse
    • ServiceRequestResponse
    • VisitHostResponse
    • PaginatedServiceRequestResponse
    • VisitorResponse
    • ServiceItemResponse
    • VisitResponse
    • ServiceCategoryResponse
    • PaginatedVisitResponse
    • EnvelopedServiceCategoryResponse
  1. Service requests

Gets a single company service request

GET
/serviceRequests/{requestId}
Retrieves one service request with its categories, items, quantities and cost centers. Returns 404 if the service request is not found or does not belong to the company. Requires the Catering & services module.

Request

Authorization
Provide your bearer token in the
Authorization
header when making requests to protected resources.
Example:
Authorization: Bearer ********************
Path Params

Header Params

Request Code Samples

Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
Request Request Example
Shell
JavaScript
Java
Swift
curl --location 'https://connect.deskbird.com/serviceRequests/' \
--header 'Authorization: Bearer <token>'

Responses

🟢200OK
application/json
The requested service request
Bodyapplication/json

Example
{
    "id": "b1eebc99-9c0b-4ef8-bb6d-6bb9bd381101",
    "officeId": "a1eebc99-9c0b-4ef8-bb6d-6bb9bd380a11",
    "roomId": "e1eebc99-9c0b-4ef8-bb6d-6bb9bd381401",
    "location": "Board room",
    "requestedByUserId": "61eebc99-9c0b-4ef8-bb6d-6bb9bd380601",
    "startTime": "2026-06-24T09:00:00.000Z",
    "endTime": "2026-06-24T10:00:00.000Z",
    "categories": [
        {
            "categoryId": "c1eebc99-9c0b-4ef8-bb6d-6bb9bd381201",
            "title": "Catering",
            "notes": "No nuts",
            "costCenterCode": "CC-4711",
            "items": [
                {
                    "id": "d1eebc99-9c0b-4ef8-bb6d-6bb9bd381301",
                    "title": "Coffee",
                    "type": "quantity",
                    "quantity": 8,
                    "text": null,
                    "selectionType": "single",
                    "options": []
                }
            ]
        }
    ],
    "createdAt": "2026-06-01T08:00:00.000Z",
    "updatedAt": "2026-06-20T12:00:00.000Z"
}
🟠400Bad Request
🟠401Unauthorized
🟠403Forbidden
🟠404Record Not Found
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Lists service categories of an office
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