1. Service requests
Public API
  • Welcome to the deskbird developer docs
  • Public API
    • Overview
    • Users
      • Lists company users
      • Retrieves a single company user
    • Bookings
      • Lists company bookings
      • Creates a new resource booking
      • Gets a single company booking
      • Updates an existing booking
      • Cancels a booking
      • Checks in to a booking
      • Releases a booking early
    • Groups
      • Lists company user groups
      • Retrieves a single company user group
    • Resources
      • Gets a resource by ID
      • Lists company resources
    • Offices
      • Lists company offices
      • Checks a user into an office
    • Scheduling
      • Lists company scheduling statuses
      • Deletes scheduling statuses by IDs
      • Adds new scheduling statuses for a user
    • Scheduling Options
      • Lists company scheduling options
    • Rooms
      • Lists company rooms
      • Gets a single room
      • Creates a room booking
      • Lists room bookings
      • Gets a single room booking
      • Updates a room booking
      • Checks in to a room booking
      • Cancels a room booking
      • Lists company room bookings
    • Floors
      • Lists company floors
    • Zones
      • Lists company zones
    • Tickets
      • Updates a ticket
    • Sensors
      • Lists company monitors
  • MCP server
    • Overview
    • Authentication
    • Tools reference
  • Sensors
    • Lists company network configurations
  • Visitors
    • Lists company visit types
    • Lists company visits
    • Gets a single company visit
  • Tickets
    • Lists company tickets
    • Gets a single company ticket
    • Lists ticket categories
  • Service requests
    • Lists company service requests
      GET
    • Lists service categories of an office
      GET
    • Gets a single company service request
      GET
  • Schemas
    • Provider
    • UserStatus
    • UserIncludeOptions
    • BookingStatus
    • GuestEmbeddedResponse
    • UserEmbeddedResponse
    • ResourceEmbeddedResponse
    • BookingHistoryResponse
    • BookingResponse
    • PaginatedBookingResponse
    • CreateBookingGuestDto
    • CreateBookingDto
    • UpdateBookingDto
    • CheckInDto
    • AddressResponse
    • OpeningHourResponse
    • OpeningHoursResponse
    • OfficeResponse
    • EnvelopedOfficeResponse
    • CheckUserIntoOfficeBody
    • SharedResourceAccessInfoResponse
    • DedicatedResourceAccessInfoResponse
    • EquipmentResponse
    • ResourceResponse
    • ResourceType
    • PaginatedResourceResponse
    • SchedulingOutput
    • UserStatusInput
    • AddUserStatusesInput
    • SchedulingOptionOutput
    • AttendeeResponse
    • RoomBookingResponse
    • PaginatedRoomBookingResponse
    • RoomBookingDetailedResponse
    • AttendeeDto
    • RoomResponse
    • PaginatedRoomResponse
    • CreateRoomBookingDto
    • UpdateRoomBookingDto
    • FloorResponse
    • PaginatedFloorResponse
    • AssignedGroupResponse
    • ZoneResponse
    • PaginatedZoneResponse
    • UpdateTicketDto
    • MonitorState
    • MonitorOfficeResponse
    • MonitorFloorResponse
    • MonitorAreaResponse
    • MonitorDeskResponse
    • MonitorMappingResponse
    • MonitorResponse
    • PaginatedMonitorResponse
    • NetworkConflictSignal
    • NetworkConflictResponse
    • NetworkResponse
    • PaginatedNetworkResponse
    • TicketCategoryReferenceResponse
    • VisitTypeResponse
    • TicketUserResponse
    • EnvelopedVisitTypeResponse
    • TicketCustomFieldResponse
    • TicketAttachmentResponse
    • TicketResponse
    • PaginatedTicketResponse
    • TicketCommentResponse
    • TicketDetailsResponse
    • TicketCategoryCustomFieldResponse
    • TicketCategoryResponse
    • EnvelopedTicketCategoryResponse
    • RequestedItemResponse
    • RequestedCategoryResponse
    • VisitTypeReferenceResponse
    • ServiceRequestResponse
    • VisitHostResponse
    • PaginatedServiceRequestResponse
    • VisitorResponse
    • ServiceItemResponse
    • VisitResponse
    • ServiceCategoryResponse
    • PaginatedVisitResponse
    • EnvelopedServiceCategoryResponse
  1. Service requests

Lists service categories of an office

GET
/serviceRequests/categories
Retrieves the service categories set up for an office, with the items that can be ordered in each. Use it to look up the categoryId and item id values on a service request. Categories that can no longer be ordered are included with isActive false. officeId is required because categories are set up per office. Requires the Catering & services module.

Request

Authorization
Provide your bearer token in the
Authorization
header when making requests to protected resources.
Example:
Authorization: Bearer ********************
Query Params

Header Params

Request Code Samples

Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
Request Request Example
Shell
JavaScript
Java
Swift
curl --location 'https://connect.deskbird.com/serviceRequests/categories?officeId=undefined' \
--header 'Authorization: Bearer <token>'

Responses

🟢200OK
application/json
Service categories configured for the office
Bodyapplication/json

Example
{
    "data": [
        {
            "id": "c1eebc99-9c0b-4ef8-bb6d-6bb9bd381201",
            "officeId": "a1eebc99-9c0b-4ef8-bb6d-6bb9bd380a11",
            "title": "Catering",
            "description": "Food and drinks for meetings",
            "publicNotes": "Order at least one day in advance",
            "costCenterField": "none",
            "isActive": true,
            "items": [
                {
                    "id": "d1eebc99-9c0b-4ef8-bb6d-6bb9bd381301",
                    "title": "Coffee",
                    "type": "quantity",
                    "isRequired": false,
                    "options": []
                }
            ]
        }
    ]
}
🟠400Bad Request
🟠401Unauthorized
🟠403Forbidden
Previous
Lists company service requests
Next
Gets a single company service request
Built with